Laserfiche Software Assurance Plan (LSAP)

Customers with current LSAP are provided with technical support and software upgrades by the manufacturer. Technical support (under the LSAP agreement) includes unlimited email, telephone and remote access to address problems related to system configuration or performance. Most support calls are taken live by one of CPS’ large and highly skilled support engineers and resolved within a single call. All customers with current LSAP are also granted access to the Laserfiche Support Site where an abundance of knowledgebase documents can support your internal IT team and users.

Complete Paperless Solutions Diamond Support

To create the least amount of burden on IT staff, and to optimize the benefits of your Laserfiche software, we recommend our Diamond Support Package. Our Diamond program offers unlimited on-site support, a dedicated Solutions Engineer, remote access, and much, much more!

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