Another MISAC Annual Conference is in the books. As a Platinum Partner, CPS headed to Monterey for a few days of conversations with customers, prospects, and other municipal IT professionals, along with the usual conference mix of sessions, exhibit-hall time, and after-hours events. We came home with some useful observations. We also came home with a few things that require considerably less analysis. AI Has Entered a Different Conversation A couple of years ago, mentioning AI at a conference...

Complete Paperless Solutions (CPS) is pleased to announce that the City of El Segundo is moving to Laserfiche Cloud. The move gives the City a modern, cloud-based foundation for managing its Laserfiche environment while reducing the infrastructure and ongoing maintenance associated with an on-premises deployment. For organizations that have relied on Laserfiche for years, moving to the cloud is not about starting over. It is an opportunity to preserve the processes, information, and...

Complete Paperless Solutions (CPS) is pleased to announce the next phase of the City of Azusa's Laserfiche journey with the implementation of its first payment processing integration, Authorize.Net. CPS assumed responsibility for Azusa's Laserfiche environment approximately 18 months ago. Since then, the City and CPS have focused on strengthening the system's foundation, including cleaning up the repository and identifying and correcting workflows that were not operating as intended. That...