In the content management space if it feels like we talk about capture frequently. And that’s because we do! The reason is that organizations need to keep up with the ever-growing flow of information. Did you know that the amount of information is expected to grow almost 5X over the next two to three years?
New formats of information are profoundly changing the shape of business today, impacting companies in every industry, government, and users worldwide. Digital transformation is not about the evolution of devices (though they will evolve and perhaps faster than we’d like), it is about the integration of data into everything that we do, professionally and personally.
This onslaught of information has a tremendous impact on your digital transformation efforts. Until your organization develops a strategy for managing and securing your information across the lifecycle﹘most transformation efforts will be stymied. Hence, this means thinking in new ways about how your organization receives information and focusing on its origin, capture. Here are some ways to rethink your capture:
Capture where the information is born- This has been a goal for information management for at least two decades. But now, because of new tech offerings which have forced prices to come down, it is now a reality. If you haven’t seen it, ping me and we’ll show you the clever way we use Laserfiche tools to batch scan your content.
Automation- No one and I mean no one has time to manually identify and classify incoming information. Organizations can use AI and tools like Laserfiche Workflow and Forms to remove friction points from the intake process of classifying, routing, and assigning metadata.
Extraction- Capture is useless without the ability to capture relevant data and either populate other business systems, start workflows, or route assignments. Extraction is the key component to automating the capture process.
New inputs- We are all working in what experts term an “omnichannel environment.” The challenge is transforming the data into actionable or usable information. Organizations are now required to capture varying types of media such as documents, photos, voice, video, text, social, web content. Once again, the data contained in this more-modern-than-documents media also needs to be transformed into information. From a capture standpoint technologies to conquer these media types include image recognition, OCR, ICR, and object recognition. Are we there yet? I’d say we are closer than we’ve ever been.
If you think it is time to reconsider your capture strategy and technology please give us a call!