

2026 ECM Trends: How Agencies Are Building the Future of Digital Government
A CPS Perspective Government organizations are taking confident steps toward digital maturity. In 2026, Enterprise Content Management is no longer a behind-the-scenes technology. It is a public-facing engine for service delivery, accountability, and trustworthy systems. Agencies are prioritizing automation, retention, and secure access to ensure residents get the services they need without delays or barriers. As Jamie Dunn, Vice President of Sales at CPS, explains: “Technolog













