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CPS’s 2026 Most-Read Blog Posts (Year to Date)


When we look at which CPS blog posts consistently rank at the top year after year, a clear pattern emerges. Agencies are not just interested in new features or shiny tools. They are seeking guidance on compliance, clarity on responsibilities, and real-world evidence that change is possible without chaos.


This year’s most-read posts reinforce what we’ve seen in our client conversations: compliance-driven content, practical records-management guidance, and peer-led examples continue to resonate most strongly.


Below is a curated list of CPS’s most-read blog posts year-to-date, ranked by readership, with context on why these topics continue to matter.


This post quickly became the most-read CPS blog of the year — despite being published roughly halfway through it. That kind of momentum is rare and telling.


Readers responded to the combination of real-world outcomes, practical workflow design, and a city willing to show how modernization actually works in practice. Santa Clarita’s experience demonstrates that Laserfiche Forms can deliver measurable efficiency gains without disrupting staff or residents, a balance that agencies are actively seeking.


“What made Santa Clarita’s project stand out wasn’t just the technology — it was the intent behind it,” said Claude Schott, CFO at CPS. “They were very clear about what they wanted to improve, how staff would interact with the solution, and how it needed to scale over time. That clarity is why the project resonated so strongly with other agencies.”


Compliance content remains one of the strongest drivers of readership.

This post resonated because it addressed a familiar fear head-on: that meeting statutory requirements inevitably slows people down. By breaking GC 7928.205 into practical, operational terms, the post showed agencies how compliance can be built into daily work rather than layered on as an after-the-fact burden.


This is one of CPS’s most enduring posts, consistently ranking in the top five for years and remaining prominently visible in Google search results.

Its longevity reflects a persistent challenge across agencies: records management fails when it is treated as someone else’s job. Readers continue to find value in the post’s central message, that sustainable compliance requires shared responsibility, supported by systems that automatically guide staff toward the correct behavior.


Accessibility has moved from a secondary concern to a core compliance issue, and readership reflects that shift.


This post gained traction by helping agencies understand how WCAG requirements intersect with Laserfiche configuration, content structure, and public-facing services. Rather than framing accessibility as a one-time fix, it positioned it as an ongoing responsibility, a perspective many agencies are now actively adopting.


“Accessibility is one of those areas agencies know they need to address, but often aren’t sure where to start,” said Jamie Dunn, VP of Sales at CPS. “What we see over and over is that when WCAG compliance is built into how content is created and managed — not treated as a separate project — agencies move faster and reduce risk at the same time.”


Real-World Insights from Public Sector Leaders

Trustworthy systems remain a recurring theme in CPS content, and this webinar recap continues to attract attention because it focuses on governance, auditability, and long-term accountability, not just technology features.


Hearing directly from public-sector leaders reinforced the importance of building trust through deliberate design, clear ownership, and systems that stand up to scrutiny over time.


Forward-looking content performs best when it is grounded in operational reality. This post resonated because it framed ECM trends through the lens agencies care about most, how emerging capabilities such as AI, integration, and composable systems will affect day-to-day work and long-term compliance.


While celebratory in nature, this post resonated with readers because it reflected outcomes rather than accolades for their own sake. Agencies recognize that CPS’s success at the Winners Circle is directly tied to client success and sustained performance over time.


The La Quinta webinar continues a strong performance trend, having also ranked in the top five last year.


This consistency highlights how much agencies value peer-led examples. Seeing how La Quinta used Laserfiche to improve resident services offered practical inspiration that readers could readily adapt to their own environments.


This post stood out for using a pop-culture lens to explore a very real records-management dysfunction within a central UK government agency.

Readers connected with the portrayal of an organization that is deeply paper-based, operationally fragile, and governed by fear, particularly fear of the records manager rather than trust in the system. The contrast underscored a powerful point: when records management is manual, opaque, and punitive, it becomes a liability instead of an asset.


Electronic document preservation continues to attract attention as agencies digitize faster than their retention strategies evolve. This webinar recap resonated by framing preservation as a trust issue, not merely a technical requirement, reinforcing why long-term access, authenticity, and defensibility matter.


What Readership Tells Us

Year after year, CPS readership patterns tell a consistent story. Agencies are actively seeking help with compliance, records management, and trusted systems — especially when those topics are grounded in real-world examples and operational realities.


As these posts show, the most valuable content is not the loudest or trendiest. It is the content that helps agencies navigate risk, responsibility, and change with confidence.

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