City of Upland Strengthens Records Integrity with Assureon Device

Complete Paperless Solutions is proud to announce that the City of Upland has added an Assureon device to its Laserfiche environment, formally elevating its platform to a Trusted System.

Upland first partnered with CPS in 2022 after a competitive RFP process. From the beginning, the City demonstrated a thoughtful, strategic approach to records management. This latest investment reflects a continued commitment to long-term integrity, transparency, and defensible governance.

The initiative was driven by the City Clerk’s office, reinforcing the vital leadership role clerks play in protecting the institutional record. By implementing Assureon, Upland is ensuring that its permanent and historical records are secured with tamper-proof storage and verifiable authenticity. The result is not just strong records management practice, but a foundation of trust that extends to the entire organization and the community it serves.

“Upland has consistently approached its Laserfiche system with intention and discipline,” said Jamie Dunn, VP of Sales at Complete Paperless Solutions. “Adding Assureon demonstrates a clear commitment to protecting the integrity of their records for the long term. This is what building a Trusted System looks like in practice.”

For agencies that understand the archive is not simply storage but the backbone of governance, this step matters. A Trusted System ensures that records are preserved in a way that is secure, verifiable, and defensible. It strengthens compliance, supports public confidence, and positions the agency for future innovation.

We congratulate the City of Upland and the Clerk’s office for leading this effort and continuing to raise the bar for records stewardshi