

The Difference Between Activity and Evidence Is Governance
Have you ever bought something online and got flooded with marketing emails… but not a single update on when your order will ship? I just did. Eight emails. No shipping confirmation. No indication that anything has actually moved forward. At a certain point, it stops being a minor annoyance and starts to feel like something else entirely. The communication is constant, but it doesn’t reflect the state of the process. It creates the impression of activity without providing any













