CJIS, Laserfiche Cloud, and the responsibilities that remain with your agency A persistent misconception in government technology procurement: If a software platform supports a particular compliance framework, buying it makes your organization compliant. It doesn't. Software can provide the security controls, audit capabilities, encryption, and records management functionality necessary to meet regulatory requirements. But those capabilities are only part of the equation. Compliance also...

At the beginning of 2026, TechTarget published its list of the top six content management trends for the year: generative AI, agentic AI, platform expansion, line-of-business involvement, predictive analytics, and automated information security. Now that we're three-quarters of the way through 2026, it seems like a good time to check in. What did they get right? What turned out to be a little overblown? And which "new" trends made those of us who have been working with ECM for a while roll...

Organizations don't always replace an enterprise content management system because the technology failed. Sometimes the organization moved. That distinction matters. An ECM system can be functioning perfectly well and still become vulnerable when the organizational center of gravity around it shifts. A new executive arrives. A longtime City Clerk retires. IT assumes responsibility for a system originally driven by Records. A department that once championed the platform loses influence. A new...