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Frequently asked questions
Yes, both Laserfiche Self-Hosted and Laserfiche Cloud have online documentation.
• Self-Hosted(https://doc.laserfiche.com/laserfiche.documentation/11/administration/en-us/Default.htm)
• Cloud(https://doc.laserfiche.com/laserfiche.documentation/en-us/Default.htm)
Additionally, CPS provides a Quick Reference Guide that covers the basics of Laserfiche. Please contact your Account Manager to receive the Quick Reference Guide.
Yes. Laserfiche offers training via Laserfiche Aspire.(https://www.laserfiche.com/learn-support/aspire/) Laserfiche Aspire offers many free topics that all users can access. Additionally, Aspire offers various levels of certification.
Yes, training is always available for all CPS customers. Our training sessions are customized to your environment and your organization’s processes. Please contact your Account Manager to request training.
Yes, we offer webinars three to four times a year. Our webinars cover new features, specialized processes, and solutions others have deployed. Here are just a few: To Integrate or Not to Integrate,(https://www.cps247.com/post/webinar-to-integrate-or-not-to-integrate-that-is-the-question) Trustworthy Systems, (https://www.cps247.com/post/you-asked-and-we-bring-it-a-trustworthy-systems-webinar)and Learn More About the Laserfiche Roadmap. (https://www.cps247.com/post/webinar-learn-more-about-laserfiche-roadmap-analyst-reviews-and-future-capabilities)Other webinars can be found by searching our InfoHub for webinars.
Yes. Laserfiche Aspire (https://www.laserfiche.com/learn-support/aspire/)offers videos on topics such as Repository, Workflows, Forms, and Administration. The videos cover a specific topic, which allows them to be short but still very informative. Additionally, our Quick Reference Guide covers Laserfiche basics that will aid in your learning if you prefer written documentation. Please contact your Account Manager to access the Quick Reference Guide.
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What Info-Tech’s Laserfiche Reviews Actually Tell You
Info-Tech Research Group is one of several firms that evaluate enterprise software, including ECM platforms like Laserfiche. Their SoftwareReviews reports are designed to help buyers make decisions by aggregating user feedback, scoring products across categories, and placing them into a Data Quadrant that reflects both satisfaction and feature strength. At a glance, it’s a useful comparison tool. If you’ve spent any time around analyst programs, you know these models evolve


Meadows Asset Management Joins the CPS Family with Laserfiche Cloud
Complete Paperless Solutions (CPS) is pleased to welcome Meadows Asset Management to the CPS client community as they move forward with their implementation of Laserfiche Cloud. As a real estate investment and asset management firm, Meadows requires a reliable, well-organized way to manage a high volume of business-critical documents. Their move to Laserfiche Cloud reflects a practical step toward centralizing information and replacing fragmented file storage with a single,


Practical AI in ECM: What It Actually Looks Like in Laserfiche
There’s a lot of noise right now about AI. Most of it sounds impressive. Very little of it sounds usable. If you work in local government or manage an ECM system like Laserfiche, you’re not asking whether AI is interesting. You’re asking something much more practical: Where does this actually help my staff tomorrow? The answer is not “everywhere.”And it’s definitely not “replace what you already have.” What we’re seeing instead is something far more useful. AI is showing up a
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