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Frequently asked questions
Yes, both Laserfiche Self-Hosted and Laserfiche Cloud have online documentation.
• Self-Hosted(https://doc.laserfiche.com/laserfiche.documentation/11/administration/en-us/Default.htm)
• Cloud(https://doc.laserfiche.com/laserfiche.documentation/en-us/Default.htm)
Additionally, CPS provides a Quick Reference Guide that covers the basics of Laserfiche. Please contact your Account Manager to receive the Quick Reference Guide.
Yes. Laserfiche offers training via Laserfiche Aspire.(https://www.laserfiche.com/learn-support/aspire/) Laserfiche Aspire offers many free topics that all users can access. Additionally, Aspire offers various levels of certification.
Yes, training is always available for all CPS customers. Our training sessions are customized to your environment and your organization’s processes. Please contact your Account Manager to request training.
Yes, we offer webinars three to four times a year. Our webinars cover new features, specialized processes, and solutions others have deployed. Here are just a few: To Integrate or Not to Integrate,(https://www.cps247.com/post/webinar-to-integrate-or-not-to-integrate-that-is-the-question) Trustworthy Systems, (https://www.cps247.com/post/you-asked-and-we-bring-it-a-trustworthy-systems-webinar)and Learn More About the Laserfiche Roadmap. (https://www.cps247.com/post/webinar-learn-more-about-laserfiche-roadmap-analyst-reviews-and-future-capabilities)Other webinars can be found by searching our InfoHub for webinars.
Yes. Laserfiche Aspire (https://www.laserfiche.com/learn-support/aspire/)offers videos on topics such as Repository, Workflows, Forms, and Administration. The videos cover a specific topic, which allows them to be short but still very informative. Additionally, our Quick Reference Guide covers Laserfiche basics that will aid in your learning if you prefer written documentation. Please contact your Account Manager to access the Quick Reference Guide.
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CPS Welcomes the City of Salinas to Laserfiche Cloud
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🎉 Welcome, Novato Sanitation District!
Complete Paperless Solutions (CPS) is proud to welcome Novato Sanitation District as our newest Laserfiche client. After connecting at CSDA , the District shared that they were eager to move key Laserfiche initiatives forward — but were experiencing delays in support responsiveness from their previous provider. Like many agencies, they’re focused on progress: completing projects, modernizing workflows, and getting more value from the Laserfiche platform. We’re excited to b
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