As a new-ish employee at CPS, one of the things that attracted me to the company was the retention rate. There is very little employee...

This week there was an interesting article about IT audits in CMSWire, Assessing and Addressing Technology Risk. Its crux was to define...

Here’s a quick story about records management as told to me by a client. Humans are naturally wired to tell stories and respond to...

Low code products are one of the hottest modernizations in the IT market today. Research firms Gartner and Forrester have some...

Earlier this week some colleagues and I were sharing stories about backups and recovery. We all have a hundred of them. For instance, the...

One of the primary reasons our clients procure Laserfiche is to automate paper-based tasks. Some of our clients have CPS design and build...

At this point in time, we’ve been talking about ECM technology for about 25 years. The scope has undergone many, many, many updates as...

During the pandemic, we’ve all watched more movies and TV than usual. Since I am in the software biz, I can’t help but notice that the...

Clerks and Records Managers, there’s no need to stress over daily document management and compliance tasks. In this CPS video short,...

About 30% of our clients used another Laserfiche partner to implement their system. For various reasons, the client became dissatisfied...

The instances of paradox that exist in ECM are what make working in this space so interesting. For instance, control versus flexibility...

If you are new to records management the prospect of building out an entire program can be quite daunting. Especially if you’ve not had...

I If you’ve seen and enjoyed the CPS Trusted Systems Webinar I’ve got some good news. We teamed up with MISAC and our client Randy...

Occasionally, a client or prospect will ask me if there are any articles, whitepapers, or other content they can read so that they can...

When was the last time you were working on a task— so engrossed that the hours just melted away? Today, it’s often referred to as “being...

Not long ago automation tools were thought to be useful for large organizations. However, we’ve seen that automation has become crucial...