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The Significance of Systems Integration for Municipalities (Part Two)

This post is the second of a two-part series from our Integration Partner, Velosimo. The first post discussed integration as a strategic initiative encompassing digitization and data accessibility. The above video is a demo of the Laserfiche/Accela Velosimo integration built for Olmstead County.

Driving Growth and Economic Development

Unlocking Growth Potential

The positive impact of systems integration on growth and economic development cannot be overstated. By streamlining processes and enhancing service delivery, municipalities can attract new businesses, encourage entrepreneurship, and foster a thriving environment for residents. Integrated systems enable municipalities to provide a conducive environment for businesses, offering streamlined processes for permits and licensing, efficient utility management, and prompt customer service. These factors create an attractive ecosystem that supports business growth and economic development.

Becoming a Progressive Community

A municipality's reputation as an efficient and digitally advanced service provider can be a magnet for businesses and residents seeking a progressive community. Integrated systems and digital solutions create a favorable ecosystem, promoting investment and economic growth. By embracing systems integration and digital transformation, municipalities position themselves as forward-thinking and responsive to the evolving needs of residents and businesses. This reputation attracts new businesses, fosters job creation, and contributes to the overall vibrancy of the community. Additionally, a digitally advanced municipality can efficiently engage with residents through digital platforms, soliciting feedback and encouraging citizen participation.


Systems integration is a fundamental pillar for municipalities aiming to turbocharge their resident and business services. The collaboration between Velosimo and Complete Paperless Solutions provides an exceptional opportunity for municipalities to embrace seamless integration and embark on a transformative journey. Municipalities can unlock efficiency, streamline services, and drive growth by adopting innovative solutions and leveraging the power of systems integration. Embrace systems integration today and witness its profound impact on your municipality's journey toward a digitally advanced and prosperous future.

Next Steps for System Integration

Now that we’ve covered the various types and methods of system integration let’s take a look at how system integration is implemented. Here are the multiple steps in system integration:

  1. Determine requirements: The first step in system integration is determining your expectations of the integrated systems and sharing your needs with the system integrator. You must ensure that everyone concerned knows how to use these integrated systems to the best of their capabilities.

  2. Analyze feasibility: Once you have outlined your requirements for your future software, you must conduct a comprehensive analysis to determine whether or not it is operationally feasible.

  3. Architect design: Next, the system integrator develops a strategy to integrate the various components into a single, unified system that functions as a whole.

  4. Develop the management plan: After the architecture has been designed, the management team collaborates with the relevant teams to create a timeline for integration, determine alternate options, and calculate potential risks.

  5. System integration design: The system integration design is the longest and most challenging of all phases. The system integrator performs the actual system integration based on the architectural design, ensuring no data loss.

  6. Implementation: Once the integration is complete, the systems are verified and tested for bugs and errors. Any bugs detected are fixed, and the operational testing is done once more to ensure the integrated system is error-free.

  7. Maintenance: Possibly the most overlooked step of all, routine maintenance is also one of the most important to ensure the smooth operation of the newly integrated system. Both system integrators and system users must be responsible for running scheduled diagnostics to detect new errors and report any problems to the IT team and CPS.

If you've got any questions or want to start the integration conversation ASAP, please contact our partner CPS here.



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