In this digital transformation era, enterprise content management trends are making it easier than ever for businesses to manage content, streamline workflows, and improve collaboration. Overall, the ECM market is projected to reach USD 29.64 billion in 2028, at a CAGR of 14.3% during the forecast period. In particular, Laserfiche is purpose-built to manage all 2024’s (and beyond) needs. We thought it would be instructive to comment on the trends we’ve seen with our customers.
If you could attend our recent webinar with Laserfiche, you will know that future ECM is cloud-based. Having a cloud environment for managing content is one of the top trends related to ECM. During the COVID-19 pandemic, organizations have learned the hard way to have business documents and other digital files available for their employees to access, share, and collaborate on whenever needed.
Embracing a cloud-ready ECM like Laserfiche offers significant cost savings for your business by reducing hardware, software, and update expenses. Furthermore, you can select the specific capabilities your organization requires rather than investing in what you don’t need. This ensures cost optimization and maximizes the value of the chosen cloud services to your organization.
A tailored solution for each business process, such as contract management, AP processing, HR onboarding, etc., is another emerging trend in enterprise content management that we see. For example, certain documents must follow the organization's rules when managing documents between a resident, an agency, and its various departments. One is the formal document lifecycle between the two parties that must adhere to specific retention rules and is legally binding. More and more, ECM vendors are offering these processes prebuilt to help organizations manage their custom flow of documents. Laserfiche users can find these in the Workflow Library or the Laserfiche Marketplace.
Organizations recognize the importance of seamlessly incorporating ECM into their existing suite of business applications, such as customer relationship management (CRM) and enterprise resource planning (ERP). This integration enhances workflow efficiency, enables cross-functional collaboration, ensures a unified approach to content management across the enterprise, and mitigates human error. It is also one of the top challenges for enterprises since establishing seamless integration frequently necessitates resolving APIs across various applications, diverse data and metadata formats, and interoperability difficulties. Through our partnership with Velosimo Laserfiche Cloud, clients can easily have their systems integrated.
Organizations that purchase ECM software should consider top trends, such as cloud deployments, integrations, and vertical solutions if they want to stay ahead of competitors. If you want to learn more about 2024’s ECM trends, watch this space.