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Learn More About Laserfiche: Roadmap, Analyst Reviews and Future Capabilities
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For this webinar featuring Justin Pava, Director of Product Management, and Alex Wong, Product Marketing Manager, Laserfiche partnered with CPS to give the California Region a sneak peek of what Laserfiche has instore with AI, upcoming features such as RegEx and Document Summarization, industry analyst buzz, and what to start thinking about as the product evolves, and your usage matures.
This webinar is highly information-rich and would make excellent viewing for many staff members who use Laserfiche in your organization.
What You Will Learn
This presentation provides a comprehensive update on Laserfiche’s strategic roadmap, recent industry accolades, and the integration of next-generation technologies. Key highlights include the announcement of Laserfiche 12, scheduled for late 2024, which focuses on enhancing quality of life for users and reducing deployment complexity. The platform continues to prioritize the "citizen developer" by simplifying process design, allowing business owners to build and adapt workflows without heavy reliance on IT departments.
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A significant portion of the session centers on Generative AI Innovation, detailing a measured, governance-first approach to productivity. New features such as AI-powered regular expression (Regex) builders are already live, with document summarization and automated classification currently in discovery. These tools aim to eliminate manual bottlenecks in high-volume document environments. Additionally, the presentation clarifies the transition from perpetual licensing to subscription-based models for both self-hosted and cloud environments, ensuring that organizations have flexible paths for growth and migration.
FAQ
What are the primary focuses of the upcoming Laserfiche 12 release?
Answer:
Laserfiche 12, arriving in late 2024, focuses on "quality of life" enhancements based on customer feedback, reducing upgrade and deployment complexity, and introducing a new template metadata designer and a dedicated test mode for forms.
How is Laserfiche enabling "citizen developers"?
Answer:
The platform is introducing more intuitive designer tools that allow business owners (such as HR managers) to build and publish their own processes. This reduces IT backlogs and allows those who understand the business logic best to manage the workflows directly.
What is the new "Test Mode" for forms?
Answer:
Test Mode allows designers to run and validate a process without "spamming" actual stakeholders with emails or tasks. All notifications and assignments can be routed to the person performing the test, ensuring the logic is sound before a live rollout.
What is the Laserfiche Marketplace, and is there a cost associated with it?
Answer:
The Marketplace contains over 350 solution templates, including pre-built forms and workflows. While called a marketplace, the vast majority of these resources are available as free downloads for users to jump-start their automation projects.
How does Laserfiche approach the ethical use of Generative AI?
Answer:
Laserfiche has implemented a strict AI governance policy. Employees are prohibited from representing AI content as their own, and the company is committed to disclosing when AI is used. The development focus is on "high-value, high-productivity" tools that maintain data security and customer privacy.
Can you explain the new AI-powered Regular Expression (Regex) Builder?
Answer:
The Regex Builder is a live feature that helps users create complex data validation rules (like international phone numbers or social security formats) using natural language prompts, eliminating the need to memorize or manually code convoluted expressions.
What AI features are currently in the "discovery" phase for future release?
Answer:
The team is actively working on document summarization, which allows users to view a summary of a file's contents without opening it, and automated document classification for better auto-tagging and filing.
What are the options for customers moving away from perpetual licensing?
Answer:
Laserfiche sunsets Avante and Rio perpetual licenses, customers can transition to subscription-based models for either self-hosted or cloud environments. These are offered in Starter, Professional, and Business tiers to match varying organizational sizes and needs.
