Webinar

Accessibility compliance is often discussed as a technology problem, but in reality, it's an operational one. Meeting WCAG requirements requires thoughtful processes, good governance, and the right tools working together.

In this webinar, Complete Paperless Solutions, Jessica Blair, MMC, and CPS Project Manager Braden Young explore what accessibility compliance looks like in practice and how local agencies can build sustainable, accessible records management programs that support both regulatory requirements and public service.

Rather than focusing solely on the regulations themselves, this session examines the practical decisions agencies must make when creating, managing, and publishing documents. Topics include OCR and metadata strategies, presenting information in accessible formats, maintaining compliance over time, and leveraging Laserfiche to support accessibility initiatives through intelligent content management and automation.

Accessibility is not a one-time project or a software feature that can simply be turned on. It is an ongoing operational commitment, and this webinar provides practical guidance for building processes that make compliance achievable and sustainable.