Pacific Grove, California, is taking an important step towards enhancing its administrative capabilities. The city is embracing change, improving efficiency, and streamlining processes by transitioning its Laserfiche support operations to Complete Paperless Solutions. This strategic move will enable us to automate document handling, reduce manual tasks, and increase productivity. In alignment with this upgrade, the city plans to implement Laserfiche Workflow and Forms, further enhancing our operations and service delivery.
CPS VP of Sales Jamie Dunn notes," A significant part of this modernization effort is a comprehensive backfile conversion project. This initiative involves digitizing the city's extensive paper records, ensuring the preservation and easy retrieval of historical documents. The digitization will ensure that all records are accessible through the Laserfiche system, facilitating better data management and quick access to information."
Pacific Grove is positioning itself at the forefront of modern municipal management by adopting CPS for support, utilizing Laserfiche for workflow automation, and undertaking a large-scale backfile conversion. This transformation will improve service delivery, greater transparency, and enhanced operational efficiency, benefiting city staff and residents.
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