How to Measure Your Laserfiche Maturity (And Why It Matters)

When it comes to digital transformation, most agencies want to know one thing: how far have we come, and where do we go next? That’s exactly what the CPS Laserfiche Maturity Model was designed to answer.

For many organizations, Laserfiche started as a document repository — a safe digital filing cabinet. But as the platform evolved, so did the opportunities. Today, Laserfiche supports automation, analytics, trusted systems, and AI-driven insights. The challenge is knowing where your agency stands on that journey and what steps will deliver the biggest impact next.

What Is a Laserfiche Maturity Model?

CPS built its eight-level Laserfiche Maturity Model as both a benchmark and a roadmap. Each level represents a deeper stage of organizational capability and confidence, from basic capture through full enterprise integration and trust-based governance.

The Eight Levels of Laserfiche Maturity

CPS’s model defines eight stages of growth — each representing a measurable step forward in your Laserfiche journey.

Level 1: Capture- Your agency is scanning documents and storing them digitally. This is the foundation that eliminates paper dependency.

Level 2: Organization- Metadata and folder structures are used to bring order and consistency to digital files.

Level 3: Automation- Workflows and forms are introduced to replace manual, repetitive steps.

Level 4: Integration- Laserfiche begins connecting with other core systems such as finance, permitting, or HR.

Level 5: Enterprise- Adoption expands across departments. Laserfiche becomes an enterprise platform rather than a departmental tool.

Level 6: Trusted System-Processes now align with governance, retention, and auditability standards. The system itself becomes trustworthy by design.

Level 7: Optimization- Analytics and continuous improvement drive process refinements and data-informed decisions.

Level 8: Backfile Conversion- Legacy archives are fully digitized, indexed, and retained appropriately, completing the transformation from paper-based to digital-first.

Every level adds value — from time savings and consistency to transparency and institutional trust.

Why Maturity Matters

Knowing your maturity level helps you set realistic goals, prioritize investments, and celebrate progress. It prevents that common scenario where a powerful platform like Laserfiche is used only for scanning and storage.

At CPS, we often ask clients one simple question: “What’s next?” That question unlocks conversations about automation, integrations, retention schedules, and staff enablement — all key ingredients in true digital transformation.

How to Get Started

You can begin with a self-assessment using the CPS Laserfiche Maturity Calculator, available now on our website. It’s designed to help agencies identify their current level and receive tailored recommendations for advancement.

If you’d like a more guided approach, CPS can conduct a Laserfiche Maturity Workshop with your leadership and departmental stakeholders. The result is a roadmap that aligns technology, process, and policy.

Transformation isn’t a single project. It’s a path of steady growth — and every step toward maturity strengthens your agency’s ability to serve its community with confidence.